IT for Tourism Services
University of Bergamo 2020-2021

Yes!

These are the Presentations made available on line to support the Lectures (coded 44141-MOD2) on IT for Tourism Services, part of the 2020-2021 PMTS Master's Course.

A work in progress

Presentations of the lectures are published as downloadable pdf files two days before each lecture.
A list of suggested    links is also available.

Similar presentations, intended for the University of Trento, are available in Italian. .

Some 25 Years of eTourism #01    Tue, Oct 6
Some 25 Years of eTourism

  pdf and    links
Networks, Social Networks, and Web Presence #02    Tue, Oct 6
Networks, Social Networks, and Web Presence
  pdf and    links
Destinations, the Industry, and Peer-To-Peer #03    Tue, Oct 13
Destinations, the Industry, and Peer-To-Peer
  pdf and   links
Mobile, Smartphones, Wi-Fi, and Apps #04    Tue, Oct 13
Mobile, Smartphones, Wi-Fi, and Apps
  pdf and   links
Analytics, Insights, Cookies, and the Disappearing Privacy #05    Tue, Oct 20
Analytics, Insights, Cookies, and the Disappearing Privacy
  pdf and   links
Web Reputation: Likes, Engagement & Sentiment #06    Tue, Oct 20
Web Reputation: Likes, Engagement & Sentiment
  pdf and   links
Design: Content, Copyright & Creative Commons #07    Tue, Oct 27
Design: Content, Copyright & Creative Commons

  pdf and   links
Design: Usability, Gamification, Augmented & Virtual Reality #08    Tue, Oct 27
Design: Usability, Gamification, Augmented & Virtual Reality
  pdf and   links
Quality. Models & Meta-Models. The 7Loci #09    Tue, Nov 3
Quality. Models & Meta-Models. The 7Loci

  pdf and   links
Web Presence. A 7Loci Evaluation Model #10    Tue, Nov 10
Web Presence. A 7Loci Evaluation Model
  pdf
Web Presence Quality Reporting #11    Tue, Nov 10
Web Presence Quality Reporting
  pdf and   samples
Disruptions and Tourism #12    Tue, Nov 17
Disruptions and Tourism

  pdf and   links
Your reports’ presentation: 1st group #13    Tue, Nov 17
Your reports’ presentations
  Province of Brescia
  Province of Bergamo
Your reports’ presentation: 2nd group #14    Tue, Nov 24
Your reports’ presentations
  Sardinia
  South Tyrol
  Apulia
  Province of Lecco
Your reports’ presentation: 3rd group #15    Tue, Dec 1st
Your reports’ presentations
  Venice, Italy
  Province of Padua
  Emilia Romagna
  Trapani
Your reports’ presentation: 4th group #16    Tue, Dec 15
Your reports’ presentations
  Lisbon
  Sydney
  Shiraz
  Tabriz
Pay attention, please! Before the individual assessment, students are asked to participate in group activities where the quality of a specific case of web presence of a destination is discussed and evaluated. Groups present in public their evaluations – each student individually speaking – during the last part of the module itself. Each group provides a collective written report on conclusions agreed on, to be delivered in digital format.

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