2018-2019 Links

that you're kindly asked to visit - and be able to discuss briefly during the assessment.


Lecture #01. Some 25 Years of eTourism
  Digital, a Wikipedia disambiguation page
  Wikipedia on the Web
  Web 2.0, a seminal definition
  The Economist on Travel Agents and Travel Providers
  The Economist on TripAdvisor
  Skift on The Definitive oral history of online travel
  Pine and Gilmore's Experience Economy as published on the Harvard Business Review, July-August 1998


Lecture #02. Networks, Social Networks, and web presence
  The introduction to Linked, course text 1, read through a TTS

  Barabasi's works from his very own voice (a link suggested by Francesca Signorelli)
  Page Rank Checker
  Similar Web
  Wikipedia on Databases
  Wikipedia on Social networking service
  Wikipedia on Social media
  Course text: Good practices for web presences strategies of tourism destinations, a pdf from the eReview of Tourism Research
  Mapping the Web Presences of Tourism Destinations, a paper


Lecture #03. Destinations, the Industry, and Peer-To-Peer
  Social network analysis in destination management, a presentation by Pietro Beritelli
  A White Paper on Smart Cities and Tourism, from the IEEE Smart Cities Inaugural Workshop, December 2014
  A talk and some videos on Smart Cities from Carlo Ratti, head of MIT's Senseable City Lab
  A book on the Sharing Economy at the Massachusetts Institute of Technology (MIT)
  The Amadeus report on Future Traveller Tribes 2030


Lecture #04. Mobile, Smartphones, Telecoms, Wi-Fi, and Apps
  A presentation on mobile tourism
  Wikipedia on Georeferencing
  Google Maps
  OpenStreetMap
  The Foursquare website
  Mozilla on Responsive vs. Adaptive
  Evaluating Mobile Applications for Urban Tourism, a paper
  A paper on Italian flagship museums: web presence and mobile-friendliness, a pdf from the Enter 2016 congress
  Wikipedia on Apps


Lecture #05, Analytics, Insights, Cookies, and the Disappearing Privacy
  Google Analytics
  Facebook Insights
  Google Ads


Lecture #06. Web Reputation: Likes, Engagement & Sentiment
  Web reputation monitoring systems, a presentation
  The Travel Appeal website


Lecture #07. Design: Content, Copyright, and Creative Commons
  A TED video with Donald A. Norman summarizing how design can make you happy
  Greg Richards on cultural tourism in Bergamo: a YouTube video
  Our own Privacy Policy
  The Creative Commons website


Lecture #08. Design: Usability, Gamification, Augmented & Virtual Reality
  The Google Mobile-Friendly Test
  The Pingdom download-time tool
  Mashable's 9 Simple Tips for Making Your Website Disability-Friendly (a link suggested by Francesca Signorelli)
  Drupal, Joomla and Wordpress as popular CMSs
  The Foundation framework
  Codecademy, an online interactive platform that offers free coding classes
  Yulia Sidorova's presentation (a pdf) on the gamified treasure hunting Bergamo Quest, which we were introduced to


Lecture #09. Quality, and the 7Loci Meta-Model
  A video with Donald A. Norman making you grasp what a conceptual model is
  A video with Donald A. Norman making an example of how a Conceptual Model can be a wrong one
  Course text: Evaluating and Designing Web Site Quality, a pdf from the Institute of Electrical and Electronics Engineers
  Wikipedia on the Five Ws
  Nielsen & Norman on Why You Only Need to Test with 5 Users


Lecture #12. Big Bang Disruptions and Tourism
  Course text: Big Bang Disruption by Larry Downes and Paul Nunes, an article from the Harvard Business Review, March 2013
  Big Bang Disruption by Larry Downes and Paul Nunes, a pdf from Accenture
  Late 2016 problems that Airbnb is facing, a Quartz report, December 5, 2016
  The airification of cities, a report from the University of Siena, July 2017